Search Forum Home   Discussions  BlackBerry  Blackberry Curv...  Blackberry Curve 8350i Menu button Issue    4/17/2009 8:49:15 PM Twinmakers 4 posts Blackberry Curve 8350i Menu button Issue Just purchased my Blackberry Curve 8350i and downloaded the Geocache Navigator program.  It is great.  I love it......except I am having an issue with any time I have to push the menu button to do anything.  When I push it I do not see anything on my screen.  To see the menu options I have to push the green "phone" button and then the back key, then the menu screen will pop up just for a second.  I can scroll down on the menu options but I have to push the same sequence of keys to see what I am selecting.  Anybody able to help with this???  I have called Trimble about this and the gentelman that I spoke with was not able to rectify this.  Come to find out, this phone is not a supported phone for this application eventhough Handmark sold it to me under this impression.  So, if you can help that would be fantastic.  4/20/2009 1:00:30 AM fancache 2 posts Re: Blackberry Curve 8350i Menu button Issue I don't see the 8350i listed as being a Blackberry compatible phone.  Does anyone know if Trimble has plans of making the software compatible in the near future?  How is Trimble with keeping up with emerging technologies?  4/21/2009 1:12:24 AM BobWold 105 posts Re: Blackberry Curve 8350i Menu button Issue Twinmakers: For some reason we have a bug on the 8350i where something crashes every time the user tries to open a menu.  Unfortunatly I don't have a good idea of when we are going to fix that issue.  Handmark should not have that as a supported device. We will look into that and get our supported device list corrected.  If you contact support, they can help you get a refund through handmark, and should also be able to add you to a list of people to contact when we do fix the menu issue.  Sorry for the trouble. -Bob  4/21/2009 8:54:40 PM Twinmakers 4 posts Re: Blackberry Curve 8350i Menu button Issue Thank you for your info regarding my issue.  I enjoy using the product as is and hope the issue is resolved at some time.  At this point I am not looking for a refund for a minor nuisance.  I will however contact the support staff and get my name on the list for when the issue is taken care of.  Again, thank you for your time.  4/22/2009 3:12:25 AM fancache 2 posts Re: Blackberry Curve 8350i Menu button Issue Hi Twinmakers... So can you go into a little more detail about how the software works on your 8350i?  I am considering purchasing the software regardless of the issues it has.  I also have the 8350i.  If it is functional I would consider it. Thank you in advance.  Page 1 of 3 123Next    Discussions  BlackBerry  Blackberry Curv... Flat View Tree View Oldest To Newest Newest To Oldest