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 Re: Registered version?
 
 6/23/2008 1:35:14 PM
kathiella
9 posts


Re: Registered version?

The verison I purchased from Handmark is 1.5.3.  This is a much older version than the one I tested which was 2.0.5.

How can I go about getting an upgrade.  I think its misleading to have customers test one version and then buy an older version which does not have a filter for found caches, for intance.

I have mailed support and didn't get any response. 

 

 

 6/23/2008 1:45:21 PM
kathiella
9 posts


Re: Registered version?

What can be done to ensure that Handmark have the most current version?  My friend just ordered the software as I did a few weeks ago and both of us have received version 1.5.3 which is missing the ability to filter out finds, for instance.

There does not appear to be an obvious way of downloading the most recent version anywhere I have looked!

 6/23/2008 1:46:24 PM
kathiella
9 posts


Re: Registered version?
oops, sorry double post
 6/23/2008 2:10:14 PM
ricksulman
10 posts


Re: Registered version?
 Rebecca wrote
Please feel free to contact Geocache Navigator at: support@GeocacheNavigator.com providing your Blackberry phone number and we will gladly contact Handmark to verify your subscription is activated.


And so I did a week ago. Still no answer to my simple question. Seems to me that support is very bad according to several other posts on this forum. That's a shame for such a good piece of software.....
 6/23/2008 2:12:09 PM
ricksulman
10 posts


Re: Registered version?
 kathiella wrote

What can be done to ensure that Handmark have the most current version?  My friend just ordered the software as I did a few weeks ago and both of us have received version 1.5.3 which is missing the ability to filter out finds, for instance.

There does not appear to be an obvious way of downloading the most recent version anywhere I have looked!



I ordered 1.5.3 but installed 2.0.5. It seems to be working well but I can not get my registration confirmed by Trimble support. See other posts in this thread.
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