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General - Troubleshooting

Nothing on Noki...

Re: Nothing on Nokia after upgrade

9/15/2009 1:28:15 AM

BobWold

105 posts

Re: Nothing on Nokia after upgrade

fjaderlostvafoting wrote

When I am trying to install, it says that it is not a goos certificat. Then the instalation stops.

Did a hard reset of the phone resolve the problem for you? It sounds like it did for some other users.

9/18/2009 12:04:22 AM

BobWold

105 posts

Re: Nothing on Nokia after upgrade

FYI: we found that the 6210 didn't like the certificate that it was signed with. We have fixed that issue for the 6210.

Thanks.

10/22/2009 11:50:12 PM

Cityclimbers

3 posts

Re: Nothing on Nokia after upgrade

I am using Nokia 5320 and got error message "certificate error". Free version previously worked fine. Also not sure about phone number, didnt enter anything on purchase, was not mandatory field.

Eduards

10/22/2009 11:53:35 PM

BobWold

105 posts

Re: Nothing on Nokia after upgrade

Certificate errors happen for one of the following reasons:

1. Your phone has the wrong date set (usually way in the past)
2. Your trying to install an unsigned version over a signed version (uninstall first, then install to fix this)
3. Your device doesn't accept what they call the "Root Certificate". If this is the case, you can't fix it, but we can try to provide an unsigned build to see if that works for you.

Try the first two options, and if neither work, we can try the last option together. And please post your results one way or another.

Thanks!
Bob

10/22/2009 11:59:25 PM

Cityclimbers

3 posts

Re: Nothing on Nokia after upgrade

Date is current. Old free version is unistalled month ago, when it stopped working, so no signed version. Guess its problem with Root Certificate.

Eduards

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Discussions

General - Troubleshooting

Nothing on Noki...