Search Forum Home   Discussions  General - Troubleshooting  Upgrading from ...  Upgrading from trial to full version    9/2/2010 11:05:29 AM KeefyBoy 1 posts Upgrading from trial to full version I downloaded the trial version and put in random values for the phone number and PIN. I have now purchased the full version but can not activate it as the app says I have already 'activated this device using a different phone number' I do not know the original, random number I put in. If I 'retry' I am able to add my real phone number in and enter a PIN but it then complains that the PIN is not correct. My thought was to fund a way to wipe the whole account and start again as something is persisting, despite an uninstall and hard boot. Any suggestions? I can not get to any main menu to change settings. Blackberry Bold 9700  Page 1 of 1   Discussions  General - Troubleshooting  Upgrading from ... Flat View Tree View Oldest To Newest Newest To Oldest